BROWSE COMMON ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT RENTAL COSTS, AMENITIES, THE DIFFERENCE BETWEEN AN ON-LOCATION BUS FOR A MOVIE SET AND A BACKSTAGE BUS FOR A MUSICAL PERFORMANCE, OR TO LEARN MORE ABOUT TRAILER AND BUS RENTALS IN THE NYC AREA.
BROWSE COMMON ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT RENTAL COSTS, AMENITIES, THE DIFFERENCE BETWEEN AN ON-LOCATION BUS FOR A MOVIE SET AND A BACKSTAGE BUS FOR A MUSICAL PERFORMANCE, OR TO LEARN MORE ABOUT TRAILER AND BUS RENTALS IN THE NYC AREA.
1How many people can fit in the RV while it’s moving?
The law only allows up to 7 people in the vehicle while it is in motion. This applies to any vehicle no matter the size. No passenger may be standing on the vehicle. Once the vehicle is stationed and parked, this number can vary based on space in the vehicle.
2What amenities can I find in the RV?
All of our RVs come standard with a steamer iron and ironing board. Additionally each vehicle comes with wardrobe racks built inside, they vary in length and location based on the vehicle of your choice. All OTE units also come with a curtain divider providing dual usage and privacy.
3How much does it cost to rent a bus for a day?
Rental prices are based on a 12 hour day. Fixed pricing is optional for more or less hours. Rental prices inside New York City are based on hourly usage whereas prices for renting out a vehicle outside of the city will also include miles driven. Give us a call to receive our rate sheet and an all-inclusive formal estimate.
4Is there a limit to how long I can rent a bus?
We work off a standard 12 Hour day but if your team has more or less time in mind discuss it with us and we can adjust to fit your needs.
5What exactly are On Time Elite buses designed to do?
Our luxury buses are fully equipped to accommodate and support on-location photo shoots, film and video productions, the creation of music videos, marketing campaigns, prints ads, enhancing special events and much more. We also provide rental buses for private parties, concerts, tailgating parties and talent green rooms.
6Can I rent an On Time Elite bus for personal use?
Unfortunately our units are not available for personal usage, this means you are not able to take the units and drive them cross country. Apart from the fact only Union CDL drivers and or OTE trained drivers can operate our custom built units, the units themselves are not equipped to travel cross country. Of course there are certain private events we do offer our services for, I.E. – weddings, tailgates, corporate events.
7Are per-day union rates lower than non-union rates?
Because Teamster drivers work on a time card and are paid directly by the client, union rates are slightly lower compared to non-union drivers who are paid by OnTime Elite.
8Something came up. Can I cancel my gig?
If you have a rental agreement in place, you must give us a 48 hours’ notice prior to canceling to avoid any penalties. However, if cancellation is made within 24 hours or less we hold the right to charge the entire rental amount.
9Can we ask the driver to assist us if we need help on location?
The role of the driver includes full responsibility for the bus, helping clients with equipment, catering, wardrobe and unloading/loading various items. Clients may ask a driver to assist with other tasks as long the job does not interfere with the driver's routine functions. We leave this to the driver's discretion.
10Are we allowed to park wherever we wish, as long as we have a permit for the bus?
A City Hall permit does not allow you to park the bus illegally and drivers must find legally designated parking spaces. Any traffic summons resulting from parking illegally will be the sole responsibility of the client, with all fines billed directly to the client.
11Can we leave our equipment and belongings on the bus for our next day's shoot?
We provide a gated, secure and private lot for our buses on which to park overnight. Although our clients have never experienced any losses while working with our company, we must inform you that leaving equipment overnight is at your own risk, and provide our clients with a release form. If leaving the items overnight is still a more convenient option we are able to provide an overnight tech to remain with your belongings for an additional fee.
12Can I change job information and call times by emailing OnTime Elite?
Of course! We are a 24 hour, seven days a week operation focused on customer satisfaction. Feel free to call us at 1-800-779-6642 whenever necessary or email us at booking@ontimeelite.com. When contacting us regarding changes to jobs or call time, please make sure to get confirmation from the person handling the change. We are not responsible for non-confirmed changes.
13Do I just tell the driver about unexpected job changes?
Although it is important to stay in touch with the driver concerning any changes in plans, we do ask that you keep us informed as well just so we can continue providing you with exceptional service necessary to keep things running as smoothly as possible for you.
14What are my payment requirements to booking a vehicle?
We require a valid credit card along with photo ID for both new and returning clients. We run a pre authorization charge prior to your booking date that automatically drops after 3- 5 days. Depending on your banks policy. For our returning clients we do offer payment options outside of CC which include ACH, Check or wire transfer. Be advised that OTE charges processing fees for CC, and Wire Transfers.
1How many people can fit in the RV while it’s moving?
The law only allows up to 7 people in the vehicle while it is in motion. This applies to any vehicle no matter the size. No passenger may be standing on the vehicle. Once the vehicle is stationed and parked, this number can vary based on space in the vehicle.
2What amenities can I find in the RV?
All of our RVs come standard with a steamer iron and ironing board. Additionally each vehicle comes with wardrobe racks built inside, they vary in length and location based on the vehicle of your choice. All OTE units also come with a curtain divider providing dual usage and privacy.
3How much does it cost to rent a bus for a day?
Rental prices are based on a 12 hour day. Fixed pricing is optional for more or less hours. Rental prices inside New York City are based on hourly usage whereas prices for renting out a vehicle outside of the city will also include miles driven. Give us a call to receive our rate sheet and an all-inclusive formal estimate.
4Is there a limit to how long I can rent a bus?
We work off a standard 12 Hour day but if your team has more or less time in mind discuss it with us and we can adjust to fit your needs.
5What exactly are On Time Elite buses designed to do?
Our luxury buses are fully equipped to accommodate and support on-location photo shoots, film and video productions, the creation of music videos, marketing campaigns, prints ads, enhancing special events and much more. We also provide rental buses for private parties, concerts, tailgating parties and talent green rooms.
6Can I rent an On Time Elite bus for personal use?
Unfortunately our units are not available for personal usage, this means you are not able to take the units and drive them cross country. Apart from the fact only Union CDL drivers and or OTE trained drivers can operate our custom built units, the units themselves are not equipped to travel cross country. Of course there are certain private events we do offer our services for, I.E. – weddings, tailgates, corporate events.
7Are per-day union rates lower than non-union rates?
Because Teamster drivers work on a time card and are paid directly by the client, union rates are slightly lower compared to non-union drivers who are paid by OnTime Elite.
8Something came up. Can I cancel my gig?
If you have a rental agreement in place, you must give us a 48 hours’ notice prior to canceling to avoid any penalties. However, if cancellation is made within 24 hours or less we hold the right to charge the entire rental amount.
9Can we ask the driver to assist us if we need help on location?
The role of the driver includes full responsibility for the bus, helping clients with equipment, catering, wardrobe and unloading/loading various items. Clients may ask a driver to assist with other tasks as long the job does not interfere with the driver's routine functions. We leave this to the driver's discretion.
10Are we allowed to park wherever we wish, as long as we have a permit for the bus?
A City Hall permit does not allow you to park the bus illegally and drivers must find legally designated parking spaces. Any traffic summons resulting from parking illegally will be the sole responsibility of the client, with all fines billed directly to the client.
11Can we leave our equipment and belongings on the bus for our next day's shoot?
We provide a gated, secure and private lot for our buses on which to park overnight. Although our clients have never experienced any losses while working with our company, we must inform you that leaving equipment overnight is at your own risk, and provide our clients with a release form. If leaving the items overnight is still a more convenient option we are able to provide an overnight tech to remain with your belongings for an additional fee.
12Can I change job information and call times by emailing OnTime Elite?
Of course! We are a 24 hour, seven days a week operation focused on customer satisfaction. Feel free to call us at 1-800-779-6642 whenever necessary or email us at booking@ontimeelite.com. When contacting us regarding changes to jobs or call time, please make sure to get confirmation from the person handling the change. We are not responsible for non-confirmed changes.
13Do I just tell the driver about unexpected job changes?
Although it is important to stay in touch with the driver concerning any changes in plans, we do ask that you keep us informed as well just so we can continue providing you with exceptional service necessary to keep things running as smoothly as possible for you.
14What are my payment requirements to booking a vehicle?
We require a valid credit card along with photo ID for both new and returning clients. We run a pre authorization charge prior to your booking date that automatically drops after 3- 5 days. Depending on your banks policy. For our returning clients we do offer payment options outside of CC which include ACH, Check or wire transfer. Be advised that OTE charges processing fees for CC, and Wire Transfers.

SAFETY & INSURANCE

Be sure to read On Time Elite’s Safety
and Insurance information.

On Time Elite is a fully licensed and insured luxury bus rental company offering superior products and services. We employ highly trained mechanics, engineers, designers, and technicians to be able to offer the finest fleet to our elite clientele. Our vehicles possess all the necessary permits and documentation from New York’s and New Jersey’s Department of Motor Vehicles and all carry up to date inspection stickers as required by law.

While renting our units it is required to add On Time Elite as an additionally insured with collision coverage per occurrence. COI must be provided prior to your booking. Please ask booking for the details.

All of our buses and trailers are fully protected by collision and comprehensive insurance policies covering both people and equipment in case of an accident.

Buses routinely undergo preventive inspection for signs of mechanical fatigue and abrasion and maintained quarterly. Photo shoot buses, talent motorhomes, and wardrobe & makeup trailers receive careful visual inspection before leaving on a job and upon returning to maintain the superior quality of all on board equipment and amenities.

Superior insurance coverage, comprehensive safety measures, and meticulous inspection & maintenance schedules are the reason why On Time Elite has been able to maintain an impeccable record of dependability and high-performance levels. Prepare to feel safe and secure when you step into a vehicle that meets, and often exceeds industry safety standards, leaving you to focus on your production.

SAFETY & INSURANCE

Be sure to read On Time Elite’s Safety
and Insurance information.

On Time Elite is a fully licensed and insured luxury bus rental company offering superior products and services. We employ highly trained mechanics, engineers, designers, and technicians to be able to offer the finest fleet to our elite clientele. Our vehicles possess all the necessary permits and documentation from New York’s and New Jersey’s Department of Motor Vehicles and all carry up to date inspection stickers as required by law.

While renting our units it is required to add On Time Elite as an additionally insured with collision coverage per occurrence. COI must be provided prior to your booking. Please ask booking for the details.

All of our buses and trailers are fully protected by collision and comprehensive insurance policies covering both people and equipment in case of an accident.


Buses routinely undergo preventive inspection for signs of mechanical fatigue and abrasion and maintained quarterly. Photo shoot buses, talent motorhomes, and wardrobe & makeup trailers receive careful visual inspection before leaving on a job and upon returning to maintain the superior quality of all on board equipment and amenities.

Superior insurance coverage, comprehensive safety measures, and meticulous inspection & maintenance schedules are the reason why On Time Elite has been able to maintain an impeccable record of dependability and high-performance levels. Prepare to feel safe and secure when you step into a vehicle that meets, and often exceeds industry safety standards, leaving you to focus on your production.