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faqs – desktop
The law only allows up to 7 people in the vehicle while it is in motion. This applies to any vehicle no matter the size. No passenger may be standing on the vehicle. Once the vehicle is stationed and parked, this number can vary based on space in the vehicle.
All of our RVs come standard with a steamer and an ironing board and an iron. Additionally well each vehicle comes installed with wardrobe racks in the back of the bus behind a heavy curtain divider. This area can also double as a makeshift dressing room.
Rental prices inside New York City are based on hourly usage whereas prices for renting out a vehicle outside of the city will also include miles driven. Either way, we promise you a competitive offer customized to meet your needs and expectations.
Rental periods are up to you but exact length must be confirmed with us to avoid scheduling conflicts with other clients. This guarantees uninterrupted use of your rented bus for the entire requested duration.
Our luxury buses are fully equipped to accommodate and support on-location photo shoots, film and video productions, the creation of music videos, marketing campaigns, prints ads, enhancing special events and much more. We also provide rental buses for private parties, concerts, tailgating parties and talent green rooms.
Because all our vehicles come with a Union-certified or On Time Elite CDL driver, we cannot allow anyone else to drive them. This is the reason our drivers possess expert knowledge about our fleet of luxury buses and remain responsible for the vehicle while on site. If you would like to rent one of our buses for a prom, a birthday party or other celebrations, please contact our Booking Manager to receive details.
Because Teamster drivers work on a time card and are paid directly by the client, union rates are slightly lower compared to non-union drivers who are paid by OnTime Elite.
If you have a rental confirmation email or a confirmed contract, you must give a 48 hours notice prior to canceling to avoid any penalties. However, if we cannot rent your bus or we had to turn down a job because it was reserved to you, On Time Elite reserves the right to impose a cancellation fee that will be determined on a case by case.
The role of the driver includes full responsibility for the bus, helping clients with equipment, catering, wardrobe and unloading/loading various items. Clients may ask a driver to assist with other tasks as long the job does not interfere with the driver’s routine functions. We leave this to the driver’s discretion.
A City Hall permit does not allow you to park the bus illegally and drivers must find legally designated parking spaces. Any traffic summons resulting from parking illegally will be the sole responsibility of the client, with all fines billed directly to the client.
We provide a gated, secure and private lot for our buses on which to park overnight. Although our clients have never experienced any losses while working with our company, we must inform you that leaving equipment overnight is at your own risk.
Of course! We are a 24 hour, seven days a week operation focused on customer satisfaction. Feel free to call us at 201.297.4247 whenever necessary or email us at booking@ontimeelite.com. When contacting us regarding changes to jobs or call time, please make sure to get confirmation from the person handling the change. We are not responsible for non-confirmed changes.
Although it is important to stay in touch with the driver concerning any changes in plans, we do ask that you keep us informed as well just so we can continue providing you with exceptional service necessary to keep things running as smoothly as possible for you.
We now require all clients to provide a valid credit card at the time of booking as a backup payment method. We also accept checks, cash, money orders, and wire transfers.
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faqs – desktop
The law only allows up to 7 people in the vehicle while it is in motion. This applies to any vehicle no matter the size. No passenger may be standing on the vehicle. Once the vehicle is stationed and parked, this number can vary based on space in the vehicle.
All of our RVs come standard with a steamer and an ironing board and an iron. Additionally well each vehicle comes installed with wardrobe racks in the back of the bus behind a heavy curtain divider. This area can also double as a makeshift dressing room.
Rental prices inside New York City are based on hourly usage whereas prices for renting out a vehicle outside of the city will also include miles driven. Either way, we promise you a competitive offer customized to meet your needs and expectations.
Rental periods are up to you but exact length must be confirmed with us to avoid scheduling conflicts with other clients. This guarantees uninterrupted use of your rented bus for the entire requested duration.
Our luxury buses are fully equipped to accommodate and support on-location photo shoots, film and video productions, the creation of music videos, marketing campaigns, prints ads, enhancing special events and much more. We also provide rental buses for private parties, concerts, tailgating parties and talent green rooms.
Because all our vehicles come with a Union-certified or On Time Elite CDL driver, we cannot allow anyone else to drive them. This is the reason our drivers possess expert knowledge about our fleet of luxury buses and remain responsible for the vehicle while on site. If you would like to rent one of our buses for a prom, a birthday party or other celebrations, please contact our Booking Manager to receive details.
Because Teamster drivers work on a time card and are paid directly by the client, union rates are slightly lower compared to non-union drivers who are paid by OnTime Elite.
If you have a rental confirmation email or a confirmed contract, you must give a 48 hours notice prior to canceling to avoid any penalties. However, if we cannot rent your bus or we had to turn down a job because it was reserved to you, On Time Elite reserves the right to impose a cancellation fee that will be determined on a case by case.
The role of the driver includes full responsibility for the bus, helping clients with equipment, catering, wardrobe and unloading/loading various items. Clients may ask a driver to assist with other tasks as long the job does not interfere with the driver’s routine functions. We leave this to the driver’s discretion.
A City Hall permit does not allow you to park the bus illegally and drivers must find legally designated parking spaces. Any traffic summons resulting from parking illegally will be the sole responsibility of the client, with all fines billed directly to the client.
We provide a gated, secure and private lot for our buses on which to park overnight. Although our clients have never experienced any losses while working with our company, we must inform you that leaving equipment overnight is at your own risk.
Of course! We are a 24 hour, seven days a week operation focused on customer satisfaction. Feel free to call us at 201.297.4247 whenever necessary or email us at booking@ontimeelite.com. When contacting us regarding changes to jobs or call time, please make sure to get confirmation from the person handling the change. We are not responsible for non-confirmed changes.
Although it is important to stay in touch with the driver concerning any changes in plans, we do ask that you keep us informed as well just so we can continue providing you with exceptional service necessary to keep things running as smoothly as possible for you.
We now require all clients to provide a valid credit card at the time of booking as a backup payment method. We also accept checks, cash, money orders, and wire transfers.
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SAFETY & INSURANCE – text
SAFETY & INSURANCE
Be sure to read On Time Elite’s Safety
and Insurance information.
On Time Elite is a fully licensed and insured luxury bus rental company offering superior products and services. We employ highly trained mechanics, engineers, designers, and technicians to be able to offer the finest fleet to our elite clientele. Our vehicles possess all the necessary permits and documentation from New York’s and New Jersey’s Department of Motor Vehicles and our all carry up to date inspection stickers as required by law.
All of our buses and trailers are fully protected by collision and comprehensive insurance policies covering both people and equipment in case of an accident.
Buses routinely undergo preventive inspection for signs of mechanical fatigue and abrasion and maintained quarterly. Photo shoot buses, talent motorhomes, and wardrobe & makeup trailers receive careful visual inspection before leaving on a job and upon returning to maintain the superior quality of all on board equipment and amenities.
Superior insurance coverage, comprehensive safety measures, and meticulous inspection & maintenance schedules are the reason why On Time Elite has been able to maintain an impeccable record of dependability and high-performance levels. Prepare to feel safe and secure when you step into a vehicle that meets, and often exceeds industry safety standards, leaving you to focus on your production.
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SAFETY & INSURANCE – text
SAFETY & INSURANCE
Be sure to read On Time Elite’s Safety
and Insurance information.
On Time Elite is a fully licensed and insured luxury bus rental company offering superior products and services. We employ highly trained mechanics, engineers, designers, and technicians to be able to offer the finest fleet to our elite clientele. Our vehicles possess all the necessary permits and documentation from New York’s and New Jersey’s Department of Motor Vehicles and our all carry up to date inspection stickers as required by law.
All of our buses and trailers are fully protected by collision and comprehensive insurance policies covering both people and equipment in case of an accident.
Buses routinely undergo preventive inspection for signs of mechanical fatigue and abrasion and maintained quarterly. Photo shoot buses, talent motorhomes, and wardrobe & makeup trailers receive careful visual inspection before leaving on a job and upon returning to maintain the superior quality of all on board equipment and amenities.
Superior insurance coverage, comprehensive safety measures, and meticulous inspection & maintenance schedules are the reason why On Time Elite has been able to maintain an impeccable record of dependability and high-performance levels. Prepare to feel safe and secure when you step into a vehicle that meets, and often exceeds industry safety standards, leaving you to focus on your production.
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BUSES – faq
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LOCATIONS – faq
LOCATIONS
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GENERAL
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